A. Service Scope & Acceptable Use

• Early-alpha notice – Our AI platform is experimental (“as-is”) and evolves rapidly based on your feedback.
• Acceptable use – No unlawful, violent, hateful, fraudulent, or reverse-engineering activities.
• Fair enforcement – Unauthorised resale or repeated violations may lead to suspension/termination; refunds handled case-by-case.

B. Plans & Credits

• Plan guidance – Enterprise workloads require Enterprise / Team / Custom plans; Starter & Pro are for individuals or small teams.
• Beta access – Invitation-only beta/alpha accounts; access may pause or adjust as we scale.
• Promotional credits – Extra tokens or trials are gifts: non-transferable, no cash value, and expire per trial terms.

C. Privacy & Security

• Data you control – Your data remains private and secure; never shared publicly. See our Privacy Policy for full details and opt-out choices.
• Built-in safeguards – Data encrypted in transit & at rest; regular security audits and an incident-response playbook.

D. Termination & Liability

• Community safety – Harmful or suspicious behaviour can result in account suspension/termination without refund.
• Ownership & licensing – Platform, models & trademarks © OmniqAI Pvt Ltd; you own your inputs and receive a licence to use outputs for personal/business needs.
• Responsible use – OmniqAI is not liable for criminal or violent misuse of generated content; users bear responsibility.
• Experimental disclaimer – Outputs may be inaccurate/offensive; service provided without warranty. Liability capped at fees paid in the last three (3) months.

E. Cancellation & Refunds

• Standard policy – Payments are final unless covered below.
• Accidental purchase – Full refund if reported within three (3) days and unused.
• Satisfaction guarantee – One-time refund within seven (7) days of first purchase (if < 25 % of plan used).
• Billing errors – Duplicate charges or payment-gateway failures are fully refundable with proof.
• Anti-abuse limit – One goodwill refund per user per billing period; repeat or abusive requests may be declined.
• Easy process – E-mail contact@omniqai.com within seven (7) days; approved refunds are returned to the original payment method in five-to-ten (5-10) business days.

How These Terms Protect You

• Transparency – Early-alpha notice keeps you informed of changes.
• Safety – Clear ban on harmful content and misuse.
• Fairness – Customer-friendly refund windows.
• Control & Security – Private data, encryption, and audits.
• Trust – Liability cap and strong enforcement policies.

Thank you for choosing OmniqAI—your trust drives our innovation.