Terms & Conditions
Last updated: 24 October 2026
A. Service Scope & Acceptable Use
- Private beta notice - PairMind Appliance access is currently offered through design-partner pilots and may evolve rapidly based on pilot feedback.
- Acceptable use – No unlawful, violent, hateful, fraudulent, or reverse-engineering activities.
- Fair enforcement – Unauthorised resale or repeated violations may lead to suspension/termination; refunds handled case-by-case.
B. Pilot Access & Licensing
- Agreement-led access - Enterprise pilots, appliance subscriptions, and licenses are governed by the applicable order form or written agreement.
- Beta access - Invitation-only private beta access may pause or adjust as we scale.
- Promotional access - Any pilot credits or evaluation access are non-transferable, have no cash value, and expire under the agreed pilot terms.
C. Privacy & Security
- Data you control - Your data remains private and secure; not shared publicly. See our Privacy Policy for full details and opt-out choices.
- Built-in safeguards - Data encrypted in transit & at rest; recurring internal security reviews and an incident-response playbook.
D. Termination & Liability
- Account safety – Harmful or suspicious behaviour can result in account suspension/termination without refund.
- Ownership & licensing - PairMind Appliance, models & trademarks © OmniqAI Pvt Ltd; you own your inputs and receive a licence to use outputs for permitted business needs.
- Responsible use – OmniqAI is not liable for criminal or violent misuse of generated content; users bear responsibility.
- Experimental disclaimer – Outputs may be inaccurate/offensive; service provided without warranty. Liability capped at fees paid in the last three (3) months.
- Governing law – These terms are governed by the laws of India. The courts at Bengaluru (Bangalore), Karnataka have exclusive jurisdiction over any dispute arising from them.
E. Cancellation & Refunds
- Standard policy - Enterprise pilot, appliance subscription, and license payments follow the applicable written agreement.
- Billing errors - Duplicate charges or payment-gateway failures are refundable with proof.
- Negotiated exceptions - Any goodwill credits, refunds, or pilot adjustments must be confirmed in writing.
- Easy process - E-mail contact@omniqai.com with your agreement reference and issue summary.
How These Terms Protect You
- Transparency - Private beta notice keeps you informed of changes.
- Safety – Clear ban on harmful content and misuse.
- Fairness – Customer-friendly refund windows.
- Control & Security - Private data, encryption, and recurring internal security reviews.
- Trust – Liability cap and strong enforcement policies.
Thank you for choosing OmniqAI—your trust drives our innovation.