Terms & Conditions

Last updated: 24 October 2026

A. Service Scope & Acceptable Use

  • Private beta notice - PairMind Appliance access is currently offered through design-partner pilots and may evolve rapidly based on pilot feedback.
  • Acceptable use – No unlawful, violent, hateful, fraudulent, or reverse-engineering activities.
  • Fair enforcement – Unauthorised resale or repeated violations may lead to suspension/termination; refunds handled case-by-case.

B. Pilot Access & Licensing

  • Agreement-led access - Enterprise pilots, appliance subscriptions, and licenses are governed by the applicable order form or written agreement.
  • Beta access - Invitation-only private beta access may pause or adjust as we scale.
  • Promotional access - Any pilot credits or evaluation access are non-transferable, have no cash value, and expire under the agreed pilot terms.

C. Privacy & Security

  • Data you control - Your data remains private and secure; not shared publicly. See our Privacy Policy for full details and opt-out choices.
  • Built-in safeguards - Data encrypted in transit & at rest; recurring internal security reviews and an incident-response playbook.

D. Termination & Liability

  • Account safety – Harmful or suspicious behaviour can result in account suspension/termination without refund.
  • Ownership & licensing - PairMind Appliance, models & trademarks © OmniqAI Pvt Ltd; you own your inputs and receive a licence to use outputs for permitted business needs.
  • Responsible use – OmniqAI is not liable for criminal or violent misuse of generated content; users bear responsibility.
  • Experimental disclaimer – Outputs may be inaccurate/offensive; service provided without warranty. Liability capped at fees paid in the last three (3) months.
  • Governing law – These terms are governed by the laws of India. The courts at Bengaluru (Bangalore), Karnataka have exclusive jurisdiction over any dispute arising from them.

E. Cancellation & Refunds

  • Standard policy - Enterprise pilot, appliance subscription, and license payments follow the applicable written agreement.
  • Billing errors - Duplicate charges or payment-gateway failures are refundable with proof.
  • Negotiated exceptions - Any goodwill credits, refunds, or pilot adjustments must be confirmed in writing.
  • Easy process - E-mail contact@omniqai.com with your agreement reference and issue summary.

How These Terms Protect You

  • Transparency - Private beta notice keeps you informed of changes.
  • Safety – Clear ban on harmful content and misuse.
  • Fairness – Customer-friendly refund windows.
  • Control & Security - Private data, encryption, and recurring internal security reviews.
  • Trust – Liability cap and strong enforcement policies.

Thank you for choosing OmniqAI—your trust drives our innovation.